If you are looking for the MEPCO helpline number to register a complaint, check your bill, or report a power issue, then you are in the right place. On this page, you will find the official MEPCO toll-free helpline, WAPDA emergency complaint number, city-wise complaint numbers, and details of MEPCO management contacts. This guide is written to help you understand how to contact MEPCO and get your electricity problems solved quickly.
Why You Should Use the MEPCO Helpline
MEPCO (Multan Electric Power Company) supplies electricity to more than 35 million people in South Punjab. With such a huge network, issues like sudden power cuts, wrong bills, meter problems, or voltage faults are common. Instead of wasting time visiting offices, MEPCO customers can simply call the helpline to get help.
The helpline is very useful because:
You can register complaints without standing in long queues.
It is available day and night, especially for emergencies.
You can ask about bills, new connections, or installments.
Safety complaints like broken wires or dangerous poles can be reported immediately.
MEPCO Toll-Free Helpline Number
📞 0800-63726
This is the official MEPCO helpline number. It is free of cost and available to all MEPCO customers. You can use it to:
Report power outages in your area.
Complain about a wrong or high bill.
Ask about new meter connections.
Register meter-related problems.
👉 If you also want to check your latest bill, you can use our online mepco bill service.
WAPDA Emergency Helpline (118)
📞 Dial 118 from any phone in Pakistan to reach the WAPDA electricity complaint center. This number is available 24/7 and is useful for urgent problems such as:
Power breakdowns
Voltage up and down
Load shedding complaints
Faulty transformers or wires
This is a nationwide helpline and connects you to your local electricity company, including MEPCO.
City-Wise MEPCO Complaint Numbers
MEPCO has complaint centers in all major districts of South Punjab. If you want to directly contact your local office, here are the numbers:
Multan (MEPCO Head Office & WAPDA Office Multan) – 061-9220198
Bahawalpur Complaint Number – 062-9250102
Rahim Yar Khan Complaint Number – 068-9230160
Sahiwal WAPDA Complaint Number – 040-9200305
Dera Ghazi Khan Complaint Number – 064-9239229
Muzaffargarh Complaint Number – 066-9200065
Khanewal Complaint Number – 065-2550026
Pakpattan Complaint Number – 0457-352310
Layyah Complaint Number – 0606-920014
Lodhran Complaint Number – 0608-920007
Rajanpur Complaint Number – 0604-920001
Bahawalnagar Complaint Number – 063-9239031
Vehari Complaint Number – 067-3360282
These numbers are especially helpful if you want to speak directly to your city’s complaint cell.
Top MEPCO Management Contacts
If your issue is serious and not solved at the local level, you can contact MEPCO top management in Multan.
Chief Engineer (Development)
Name: Engr. Saifullah Surani
Phone: 061-9220248
Location: 1st Floor, MEPCO Circle, Multan
Chief Engineer (O&M) Distribution
Name: Engr. Shahzad Rai
Phone: 061-9220168
Location: MEPCO Headquarters, Multan
Chief Engineer (Planning & Engineering)
Name: Engr. Khalid Mahmood
Phone: 061-9220192
Location: Planning Directorate, MEPCO HQ Multan
👉 For a full list of staff and phone numbers, you can visit the official MEPCO Telephone Directory.
WAPDA Legal & Islamabad Offices
If you need WAPDA’s central contacts, here are some important ones:
WAPDA Legal Office – Lahore
Address: B-51, WAPDA House, Lahore
Phone: 042-992021144 / 042-99202211 (Ext: 3178)
Fax: 042-99202599
Email: wapdapcrm@gmail.com
Islamabad Office Contacts
Phone: 051-9204430
Phone: 051-9206834
MEPCO Online Bill Check & Complaint Services
Apart from phone helplines, MEPCO also offers online services on its website:
Check MEPCO Bill Online at onlinemepcobill.pk bill check
Download Duplicate Bill if the original is lost
View Previous Bills and bill history
Register Online Complaints without visiting the office
This service is very useful if you want to see MEPCO bill online or get a copy for payment.
Tips Before Calling MEPCO Helpline
Keep your reference number ready (written on your bill).
Explain your problem clearly with correct details.
Always ask for a complaint reference number to track your case.
If the issue is not solved, call again and mention your reference number.
Final Words
The MEPCO helpline is the easiest way to solve electricity issues in South Punjab. Whether you are in Multan, Bahawalpur, Sahiwal, Rahim Yar Khan, or Dera Ghazi Khan, you can call the toll-free number, dial 118, or use your city’s direct complaint number.
Instead of wasting time at offices, just use the helpline or online services and get your issue solved quickly. MEPCO’s goal is to provide better service, and the helpline is the fastest way for customers to get help.